Contact and WhatsApp

For quick questions, message us on WhatsApp. For anything that needs follow-up, use the Xtarly Rewards contact form.

Chat with us on WhatsApp
Our automated assistant replies in English or Spanish any time of day. Anything it cannot solve, a person on the team picks up Monday to Saturday, 9:00 to 18:00 (Guadalajara time).
+1 408 351 4124
or leave us a message

Controller: Rodrigo de la Torre González, Av. Vallarta 4327, Zapopan, Jal., Mexico. We use your name, email and message to handle your request. Unless you opt out here, also to contact you about Xtarly by email or phone. See our full privacy notice.

Which channel fits your question?

WhatsApp

For quick questions before signing up: which plan fits, pricing, or how setup works. The assistant answers any time; a person follows up Monday to Saturday, 9:00 to 18:00 (Guadalajara time).

Contact form

For anything that needs more detail or an email follow-up, like a program for several locations or connecting your point of sale.

Email

You can also write to us directly at atencion@xtarly.com

It may already be answered

  • Plans and pricing

    What each plan includes, in MXN and USD, with a 14-day trial.

  • How it works

    From designing your card to the first customer who comes back, in 5 steps.

  • Help center

    Guides for the cashier app, the customer card and integrations.

  • Reward calculator

    Which reward to give, every how many visits and what the program costs you, based on your ticket, visits and margin.

  • Design your card

    See what your card would look like in Apple Wallet and Google Wallet.