How your customers participate
How your customers sign up, earn and redeem in Xtarly — varying based on the channel your plan offers.
Your customers participate in your loyalty program through one of three channels, depending on your plan. This section describes each experience and when it applies.
The three customer channels
| Channel | Plans that offer it | What the customer downloads |
|---|---|---|
| Wallet card | Wallet, Shared, Branded, Premium, Lifetime | Nothing — they add a pass to Apple Wallet or Google Wallet (pre-installed apps). |
| Shared marketplace app | Shared | The "Xtarly Rewards" app from App Store / Play Store. |
| Dedicated app | Branded, Premium, Lifetime | Your own branded app from App Store / Play Store. |
Customers on plans with a mobile app can also use the wallet card — they are complementary channels, not exclusive. The customer chooses which one they prefer.
Channel 1 — Wallet Card (Apple/Google Wallet)
Applies to every paid plan. It's the only channel on the Wallet plan and optional on the rest.
How the customer enrolls
How they identify themselves at checkout
- Open Apple Wallet or Google Wallet.
- Tap your business card — shows a QR code.
- The cashier scans it with Xtarly Cashier.
The card updates automatically with the new balance after each transaction. For design details, see Wallet Card Design.
Channel 2 — Xtarly Rewards marketplace app (Shared plan)
Customers download the Xtarly Rewards marketplace app, a multi-brand app where many businesses coexist. Your program lives inside the app alongside other brands.
How the customer enrolls
How they identify themselves at checkout
They open the app, tap your business, show the personal QR. The cashier scans it with Xtarly Cashier.
Channel 3 — Dedicated app (Branded, Premium, Lifetime plans)
Customers download your own app with your brand. The Xtarly brand is nowhere to be seen.
How the customer enrolls
How they identify themselves at checkout
Open your app, tap the personal QR on screen. The cashier scans it with Xtarly Cashier.
Mobile app features
The following pages (Home Screen, QR Code, Rewards, History, Profile) describe the mobile app features in detail.
These pages apply only to plans that include a mobile app — Shared, Branded, Premium or Lifetime. If you're on the Wallet plan, the customer experience lives in Apple/Google Wallet — see Wallet Card Design.