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Cashier AppRedeem Rewards

Redeem Rewards

How cashiers process reward redemptions in the Xtarly Cashier app.

The Redeem screen is where cashiers process a customer's reward redemption when they present their redemption QR code.

Steps

  1. Scan the customer's redemption QR code (not their personal QR — this is a time-limited one-time code generated by the Xtarly Rewards app when the customer selects a reward).
  2. The app shows the reward details: name, description, and points cost.
  3. Confirm the reward with the customer.
  4. Tap Confirm Redemption.
  5. The customer's points are deducted and a confirmation is shown.

Alternatively — from the customer profile

  1. Scan the customer's personal QR code.
  2. Tap Redeem on the customer profile screen.
  3. A list of rewards the customer can afford is shown.
  4. Select the reward and confirm.

The redemption QR code expires after a short time. If it has expired, ask the customer to generate a new one from their Xtarly Rewards app. Points are not deducted until you confirm.

Redeem Rewards | Documentation | Xtarly Rewards