Cashier AppRedeem Rewards
Redeem Rewards
How cashiers process reward redemptions in the Xtarly Cashier app.
The Redeem screen is where cashiers process a customer's reward redemption when they present their redemption QR code.
Steps
- Scan the customer's redemption QR code (not their personal QR — this is a time-limited one-time code generated by the Xtarly Rewards app when the customer selects a reward).
- The app shows the reward details: name, description, and points cost.
- Confirm the reward with the customer.
- Tap Confirm Redemption.
- The customer's points are deducted and a confirmation is shown.
Alternatively — from the customer profile
- Scan the customer's personal QR code.
- Tap Redeem on the customer profile screen.
- A list of rewards the customer can afford is shown.
- Select the reward and confirm.
The redemption QR code expires after a short time. If it has expired, ask the customer to generate a new one from their Xtarly Rewards app. Points are not deducted until you confirm.