Wallet plan
No mobile app — your customers store their loyalty card in Apple Wallet or Google Wallet and scan it at checkout.
The Wallet plan is Xtarly's lightest option. Your customers don't download any app: they simply add a digital card to Apple Wallet (iOS) or Google Wallet (Android) and show it to the cashier at checkout. Ideal for businesses that want to launch a loyalty program quickly, without the friction of an app install.
Who it's for
- Coffee shops, bakeries, food trucks and local retailers that want a simple program without convincing customers to install an app.
- Businesses still validating whether loyalty works in their market.
- Operators who want to minimize the monthly cost. The current price lives on the Wallet plan page, which reads it from the same system that charges.
How customers enroll
The enrollment flow is completely app-free and takes under a minute:
- Scan the enrollment QR — each business has a unique QR code available in Dashboard → Enrollment QR. Print it and place it at the register, counter, or tables — or share it as a link via WhatsApp, Instagram, or email.
- The registration page opens — the QR takes the customer to
xtarly.com/c/your-slug/join(or your custom domain on Branded/Premium). The page shows your business name and logo. - Fill in basic info — the form only asks for name and email (or phone number, depending on your settings). No account creation or password required.
- Add the card to their wallet — once the form is submitted, an "Add to Apple Wallet" or "Add to Google Wallet" button appears based on the device. One tap and the card is saved in the phone's native Wallet app.
- Done! — the customer is enrolled. The card shows their name, points/stamps balance, and a personal QR code that the cashier scans on every visit.
The enrollment link works when shared directly too. You can send it via WhatsApp, print it on a receipt, or put it in your Instagram bio — the customer doesn't need to be physically at your location to sign up.
How customers identify themselves at checkout
- The customer opens Apple Wallet or Google Wallet on their phone.
- They tap your business card — it shows a QR code.
- The cashier scans the QR with Xtarly Cashier.
- The cashier enters the amount and points/stamps accrue instantly.
- The card updates automatically with the new balance.
There's no mobile app to maintain, no download, no extra signup. Enrollment happens via the public page /c/your-slug/join or a link you send to the customer.
How customers see their rewards and coupons
Your customers don't have to ask the cashier what they have available. Every card carries a personal link to their "My card" portal, and from there they see, without installing any app:
- Their stamp or point balance and their tier.
- Which rewards they can already redeem, and how far they are from the rest.
- The coupons live for them, with the reason when they don't apply yet (for example, "only on your birthday").
- Your menu by category and your locations, with address, opening hours and a "Get directions" button.
- A button to add the card again if they deleted it from their phone — only the one for their system: Apple Wallet on iPhone, Google Wallet on Android.
In Apple Wallet the link is on the back of the card (the "···" button that flips it); in Google Wallet, in the links section. On top of that, when a customer collects enough for a reward, their card tells them: "Your free coffee is ready to redeem."
Full detail in My card portal.
What customers find on the back of the card
The back of the card builds itself from data you already have in the dashboard — there's nothing to configure:
| Section | Where it comes from |
|---|---|
| How it works | Your program and your cheapest reward that has a cost ("Collect 8 stamps and get a house cookie"). On a tier program, it names your tiers with the points needed to reach each one. |
| Rewards | Your active rewards with their cost, cheapest first. A reward with no cost shows without a figure, never as "0 pts". On a tier program they are grouped by tier, with a block for all tiers. If a reward has a per-customer cap, it says so: one per customer, or up to N per customer. |
| Locations | Name and address of each one. On iPhone the address opens Maps; on Android there's a "Get directions" link. |
| Opening hours | Your locations' hours, already formatted ("Mon–Fri 9:00 AM – 6:00 PM"). It's skipped when your locations open at different times, so it never shows hours that would be wrong. |
| Conditions | The terms text you write for your Enrollment Page. |
| Rate us | Your Google reviews link, if you have one configured. About 30 minutes after a visit, the card can receive a message that points to this section (see Ratings). |
Each section drops out on its own when the data is missing. The worst case is a short back, never one with empty labels.
What's included
- No mobile app — cards in Apple Wallet and Google Wallet
- "My card" portal so customers can check their rewards and coupons
- Personalized and geolocation notifications
- 2 branches included, with per-location analytics
- No per-transaction fees, no per-customer fees and no commission on sales
- Advanced analytics with KPIs and RFM segments
- Full web dashboard, multi-branch and cashier app
- WhatsApp Business as a paid add-on (+$5 USD / +$99 MXN per month) — on your existing number
The WhatsApp add-on
Since August 28, 2026 the WhatsApp add-on can also be contracted from the Wallet plan (it used to be available on Shared only). You activate it from the WhatsApp section of the dashboard, with the button that shows the price in your currency, and it's billed on top of your current subscription.
Messages go out from your own WhatsApp Business number, not one of ours. You connect it in one click by authorizing with Meta from the dashboard: you don't change numbers, you don't lose your chats, and you keep replying from the same app. What you write from your phone shows up in Xtarly and the other way around. Setup details are in Connect WhatsApp.
Trial and signup
- 14-day free trial with full access. We ask for a card on signup to keep your subscription ready, but you're not charged during the 14 days.
- Self-serve: subscribe and start using the plan immediately.
- Cancel any time from billing.
The 14 free days are once per organization. If your organization has already used its Wallet trial, the plans table stops offering free days and the button reads Subscribe: you're charged on signup, with no trial.
How to set it up
The Wallet plan does not include a dedicated mobile app. If you later want to offer one, you can upgrade to Shared, Branded or Premium at any time.