Branches

Branches represent the physical locations of your business. Each branch has its own opening hours, and cashier transactions are always recorded against the branch where they occur.

Adding a branch

Click New Branch and provide:

• Name — the branch name shown in the app and dashboard (e.g., "Downtown", "Airport").
• Location — search the address with Google Maps autocomplete, drag the marker to fine-tune it, or use Use my location. This sets the address and the exact latitude/longitude.
• Opening hours — set the days and time ranges when this branch is open. You can add multiple time ranges per day (e.g., 9am–2pm and 5pm–10pm).

Wallet proximity

The branch coordinates power proximity messages on your customers' wallet cards: when a customer is near a branch, your card surfaces on their lock screen. When you add or move a branch, Xtarly automatically refreshes the locations on all installed Apple Wallet and Google Wallet passes. You can customize the message shown (it supports a {branch} token) in App Configuration.

Visibility matrix

The visibility matrix lets you control which rewards are available at which branches. By default, all active rewards are available at all branches. Uncheck a cell to hide a specific reward from a specific branch.

Managing branches

From the branches list you can:

• Edit a branch to update its name, address, or hours.
• Deactivate a branch to stop it from accepting new transactions without deleting its history.