Branches
Add and manage your business locations, opening hours, and visibility settings in Xtarly.
Branches represent the physical locations of your business. Each branch has its own opening hours, and cashier transactions are always recorded against the branch where they occur.
Adding a branch
Click New Branch and provide:
- Name — the branch name shown in the app and dashboard (e.g., "Downtown", "Airport").
- Location — search the address with Google Maps autocomplete, drag the marker to fine-tune it, or use Use my location. This sets the address and the exact latitude/longitude.
- Opening hours — set the days and time ranges when this branch is open. You can add multiple time ranges per day (e.g., 9am–2pm and 5pm–10pm).
Where your customers see this data
What you capture here doesn't stay in the dashboard: each branch's address and opening hours show up in your customer's My card portal and on the back of their wallet card, with a "Get directions" button.
Opening hours are shown already formatted ("Mon–Fri 9:00 AM – 6:00 PM"), not as you captured them. On the back of the card, hours are skipped when your branches open at different times: a single block would be wrong. In the portal, by contrast, each branch shows its own.
Wallet proximity
The branch coordinates power proximity messages on your customers' wallet cards: when a customer is near a branch, your card surfaces on their lock screen. It works on both iPhone and Android. When you add or move a branch, Xtarly automatically refreshes the locations on all installed Apple Wallet and Google Wallet passes. You can customize the message shown (it supports a {branch} token) in App Configuration; leave it empty and a generic text is used.
With no coordinates there's no proximity alert: when capturing the branch, make sure the marker sits on your storefront. And on Android, Google takes up to 10 locations per business.
Branches included per plan
Every plan includes a number of branches: 2 on Wallet, 5 on Shared and 10 on Branded; the Premium plan is tailored to each chain. Next to the create button you see the counter “N of M branches included”.
When you reach the limit, the create button is replaced by a notice with a single exit, depending on your plan: See plans if the next plan is self-serve (Wallet to Shared) or Let's talk if it is sales-assisted (Shared to Branded, Branded to Premium).
You always keep the branches you already have, even if they were ever more than your plan includes. The limit only stops new branches; it never deactivates an existing one.
Visibility matrix
The visibility matrix lets you control which rewards are available at which branches. By default, all active rewards are available at all branches. Uncheck a cell to hide a specific reward from a specific branch.
Managing branches
From the branches list you can:
- Edit a branch to update its name, address, or hours.
- Deactivate a branch to stop it from accepting new transactions without deleting its history.
Cashier app users are assigned to a branch when they log in. Their transactions are always attributed to that branch.