Notifications
Send push notifications to your customers' mobile app, with scheduling and tier targeting.
The Notifications section lets you send push notifications to customers who have your mobile app installed — announcements, offers and reminders that land on their phone.
Notifications is an admin-only section, and push notifications require a plan that includes a mobile app (Shared, Branded, Premium). The Wallet plan doesn't include push.
Sending a notification
Targeting and scheduling
- Schedule — turn on "Scheduled for" to pick a future date and time instead of sending now.
- Audience (Tier programs) — send to all customers, or to a specific tier and above.
- Target app (Branded and above) — send to both apps, only the Xtarly Rewards app, or only your branded app.
Plan limits
| Plan | Push notifications |
|---|---|
| Wallet | Not included |
| Shared | Up to 2 per week to the Xtarly Rewards app |
| Branded / Premium | Unlimited to your branded app (the 2/week limit still applies when targeting the shared app) |
History and customer preferences
The screen keeps a history of what you've sent, with each notification's type and recipient count. Beyond the custom notifications you send here, Xtarly also sends automatic ones (points earned, new reward, new coupon, tier up, expiring coupon, and more). Customers control which automatic notifications they receive from their profile in the app.
Custom notifications go to all eligible active customers with the app installed. Send with intent — frequent or off-topic pushes lead to uninstalls.